FirstView bus-tracking app available Oct. 1
N.Y. (Sept. 27, 2018) – First Student Inc., the City School
District of Albany’s transportation partner, is launching its
bus-tracking communications app, FirstView, for the 2018-19 school year
on Monday, Oct. 1.
FirstView allows you use your smartphone or
desktop to track the location and direction of your student’s bus, your
student's stop schedule for the current day, and times for school
arrivals and departures. You’ll know when the bus gets to school in the
morning and leaves in the afternoon.
The FirstView app currently is available in
English, Spanish and French. Additional features include:
Secure and Easy Access –
FirstView requires a password-protected account along with your
student’s ID number and a system-generated pin code for app set-up.
This way, only you can view your student’s stop.
Custom Alerts and Messages
– Set up push or email notifications alerting you when your
student's bus is a chosen distance or number of minutes away from
your stop. Analyzing route and real-time GPS data, FirstView
determines an estimated time of arrival to your stop.
Multi-Stop View – FirstView
will track buses for all of your children. Using individual colors
for each child, every selected stop appears on the map
simultaneously for easy viewing.
Additional User Notifications
– Connect up to three additional email accounts to receive alerts –
a great feature for grandparents or caregivers!
Dedicated Customer Support
– Whether you are having trouble getting started, not seeing correct
data or have an idea to make FirstView better, you can contact
FirstView Monday through Friday:
Call toll-free 888-889-8920 from 7
Email Customer Support at
Use the in-app “!” button to provide
For more information or to download the app,
please go to www.firstviewapp.com.
It’s free from the Apple Store or Google Play Store. Just search
FirstView! You will need your student’s ID number, which was included in
the bus assignment letter you received at the start of the school year.
If you don’t have that, contact the main office at your child’s school.
The mission of
the City School District of Albany is
to work in partnership with our diverse community to engage every
learner in a robust educational program designed to provide the
knowledge and skills necessary for success. The district
about 9,500 students in 18 elementary, middle and high schools. In
addition to neighborhood schools, the district includes several magnet
schools and programs, as well as other innovative academic opportunities
for students, including four themed academies
at Albany High School.